Coffee Shop Supervisor - Full Time

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We are currently looking for a Cafe Supervisor to join the Tantrum team. You will mainly be based in our South Side shop, but may be required to work some shifts at our other locations.

We are a small, friendly team with good staff retention, and are looking for the right person to train and grow with us. It’s an exciting time for us as we gear up for a busy Christmas period.

 

We require you for 4/5 shifts a week including weekends. No nights.

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As a successful supervisor you will be a natural leader who has a proactive, can-do approach

and takes pride in their place of work. You will be responsible for maintaining and

developing service standards, keeping the shop well-presented while ensuring stock levels

are maintained. You will also be someone who is committed to their career in hospitality

and we can offer ongoing development to support you as you grow and succeed with us.

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Working alongside the General Manager and owners you will ensure the smooth running of

the shop needed to delight our customers even during busy rushes.

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Our Ideal Candidate has:

• At least one year minimum experience in a supervisor role from a hospitality background.

• Coffee making experience is preferred, however full training is provided.

• A passion for food and specialty coffee, with good and up to date knowledge of current food trends and ingredients.

• The ability to politely deal with customer queries over the phone and in person, which may include order enquiries, product and ingredient information and feedback.

• Experience carrying out end of day cash ups, being a key holder, and undertaking basic administrative duties.

• Available to work the opening hours and weekends, as well as busy periods such as Easter, Halloween and Christmas. (Closed Christmas day/Boxing day)

• Having high energy levels with a cheerful attitude, and the ability to work under pressure while maintaining an enjoyable environment alongside your peers.

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Competitive rates starting from £11.12 per hour. We are Real Living Wage employers. 

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If you are interested in this position, we would love to hear from you. 

Please send a cover letter along with your CV to lisa@tantrumdoughnuts.com

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Due to the high volume of applications, we are unable to reply to each one individually.

We look forward to hearing from you!